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MirrorSimpleCloud

Privacy Policy

Your privacy matters to us at MirrorSimpleCloud

Effective Date: March 12, 2026 | Last Updated: March 12, 2026

Information We Collect

Personal Information You Provide

When you reach out for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email, phone, delivery addresses, and any specific floral requirements. Payment details are collected when you place orders, though securely processed by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide a tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

MirrorSimpleCloud respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This includes secure storage, encrypted transmissions, and restricted access to personal data inside our organization.

Secure Storage

Personal data is kept in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our infrastructure.

Limited Access

Access is granted only to authorized staff who require the data to deliver services.

Although we employ robust security practices, no online transmission method is entirely risk-free. We continually enhance our security measures to counter evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. In accordance with applicable laws, you may be entitled to access, amend, delete, or restrict how your data is used.

Access: Request a copy of the personal data we retain about you
Correction: Update or fix inaccurate personal data
Deletion: Ask for deletion of your personal data (subject to legal retention rules)
Restriction: Limit how we process your personal data in certain scenarios
Portability: Request the transfer of your data in a structured, widely used format

To exercise these rights, contact us using the details at the bottom of this policy. We will reply within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary based on the type of data and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order information: about three years after your last service interaction
  • Payment transaction records: roughly seven years for tax and accounting purposes
  • Website analytics data: around two years for service improvement analysis
  • Marketing communication preferences: until you opt out or up to two years of inactivity

External Links

We use cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies remember your choices and help us assess site performance.

You can manage cookie settings in your browser. Note that turning off some cookies might impact how the site works. For more details about our cookie practices, please see our Cookie Policy.

Links to External Websites

Our site may include links to third-party sites or services. This privacy policy covers only MirrorSimpleCloud and its site. We are not accountable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.

Contact Us About Privacy

MirrorSimpleCloud Privacy Team
3 Floral Street, London
London, United Kingdom WC2E 8BD

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.